Gallerio Support

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Have a question or something not working as expected? Send us a message for personal, direct support without a ticketing system.

Quick answers

Common support questions

Why does Gallerio need access to my photos?

Gallerio needs access to display and organize your photo library within the app. Your photos are never uploaded or shared—processing happens on your device.

How does face detection work?

Gallerio detects and groups faces directly on your iPhone or iPad using Apple's Vision technology. Photos and face data never leave your device.

How do I change photo access?

Open “Settings → Privacy & Security → Photos” and select Gallerio. You can choose full access, limited access, or no access.

How do I delete my Gallerio data?

All app data is stored locally. Deleting Gallerio permanently removes the app and its locally stored data from your device.

Your privacy

Your photos stay on your device.

Read the privacy policy →